Attraction members of the Florida Attractions Association operate by a Code of Practices  to ensure a consistent, quality guest experience for visitors to Florida’s Finest Family Attractions.    Your FAA attraction membership investment includes an annual secret shop by Shopper’s Critique International, a preeminent secret shop and marketing intelligence company dedicated to serving our industry.

 

Join Rich Bradley, Chief Operating Officer of Shopper’s Critique International, and a panel of guest service practitioners to learn more about the art and science of collecting consumer intelligence and how you can use the information to fine-tune your operation giving your business the edge with relevant consumer data.  Rich Bradley will also share some preliminary findings from his company’s recent study of 64 North American attractions.

 

Third Thursday at Three.  Thursday September 16, 2010, 3:00 pm ET

 

Register Now

 

**The Third Thursday Panel on the new ADA Regulations has been re-scheduled for early 2011